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MultiBank Group Review 2024

By Editorial Board

Last updated: Jun 16, 202413 Min Read

MultiBank Group

MultiBank Group is a global broker offering forex, crypto, stocks, and commodities with tight spreads, fast execution, and advanced trading tools.
MultiBank GroupSign Up For MultiBank Group

4.7

MultiBank Group
Sign Up For MultiBank Group
4.7
Table of Contents

Introduction

Introduction

MultiBank Group is a globally recognized forex and CFD broker, established in 2005. Headquartered in Hong Kong, MultiBank Group has expanded its presence worldwide, gaining a reputation for its robust regulatory framework and diverse trading offerings. The broker is committed to providing high-quality trading services, making it a preferred choice for traders across the globe.

Expert Analysis

MultiBank Group stands out in the competitive online brokerage industry with its extensive range of trading services, commitment to client satisfaction, and strong emphasis on security and transparency. Our thorough analysis of MultiBank Group’s offerings reveals a broker dedicated to providing an efficient and secure trading environment.

MultiBank Group operates under the regulation of several top-tier authorities, including the Australian Securities and Investments Commission (ASIC), the Financial Market Authority (FMA) in Austria, and the Financial Services Commission (FSC) in the British Virgin Islands. This regulatory oversight ensures a high level of trust and safety for traders’ funds.

The broker offers a wide array of trading instruments, covering forex, indices, commodities, cryptocurrencies, and metals. This variety allows traders to diversify their portfolios and explore multiple market opportunities. MultiBank Group’s trading platforms, including MetaTrader 4 (MT4) and MetaTrader 5 (MT5), are known for their reliability, advanced features, and user-friendly interfaces.

MultiBank Group also places a strong emphasis on client education, providing numerous resources such as webinars, tutorials, and market analysis. These resources are designed to enhance traders’ knowledge and skills, helping them navigate the financial markets more effectively.

The Pros and Cons

Pros

✔️ Highly regulated by multiple authorities

✔️ Competitive spreads and low trading fees

✔️ Advanced and user-friendly trading platforms

✔️ Comprehensive educational resources

✔️ Efficient customer support

Cons

❌ Limited range of stock CFDs

❌ Higher minimum deposit requirements for certain account types

Is MultiBank Group Right for You?

MultiBank Group caters to a wide range of clients, from novice traders to seasoned professionals. With extensive educational materials, competitive trading conditions, and robust regulatory oversight, MultiBank Group is ideal for new traders. Experienced traders will appreciate the advanced trading tools, tight spreads, and high execution speed offered by MultiBank Group.

What Sets MultiBank Group Apart?

Several factors distinguish MultiBank Group from other brokers:

  • Strong Regulatory Framework: MultiBank Group is regulated by several top-tier authorities, ensuring high standards of safety and compliance.
  • Low-Cost Trading: The broker offers competitive spreads and minimal fees, making trading more cost-effective.
  • Advanced Trading Platforms: With MT4 and MT5, traders have access to industry-leading platforms that support sophisticated trading strategies.
  • Extensive Educational Resources: MultiBank Group provides a wealth of educational materials to support traders in their journey.
  • Reliable Customer Support: MultiBank Group offers efficient and responsive support services, available in multiple languages.

Main Features

Main FeaturesDetails
☑️ RegulationsASIC (Australia), FMA (Austria), FSC (British Virgin Islands)
🗺 Supported LanguagesEnglish, Chinese, Spanish, Italian, Portuguese, Thai, Vietnamese, Indonesian, Arabic, Russian
💰 ProductsForex, Indices, Commodities, Cryptocurrencies, Metals
💵 Min Deposit$50
💹 Max LeverageUp to 1:500
🖥 Trading Desk TypeNDD (No Dealing Desk)
📊 Trading PlatformsMT4, MT5
💳 Deposit OptionsBank Wire, Credit/Debit Cards, Skrill, Neteller, UnionPay
💳 Withdrawal OptionsBank Wire, Credit/Debit Cards, Skrill, Neteller
🤴 Demo AccountYes
🗓 Foundation Year2005
🌎 Headquarters CountryHong Kong

Trust and Safety

MultiBank Group maintains a high level of trust and safety, supported by robust regulatory oversight and strong client fund protection measures. The broker adheres to strict regulatory standards, ensuring that client funds are held in segregated accounts and protected against potential insolvency.

Regulation

MultiBank Group operates under several regulatory bodies, including:

  • Australian Securities and Investments Commission (ASIC), license number 416279 (Tier-1 regulator)
  • Financial Market Authority (FMA), Austria (Tier-1 regulator)
  • Financial Services Commission (FSC), British Virgin Islands (Tier-2 regulator)

Is MultiBank Group Safe to Trade With?

MultiBank Group operates under stringent regulatory frameworks, providing a secure trading environment. The broker segregates client funds from operational funds and offers negative balance protection, ensuring that traders cannot lose more than their account balance.

MultiBank Group operates multiple entities, each regulated by reputable financial authorities, ensuring varying degrees of account security depending on the regulatory body. For example, clients trading with the Australian entity enjoy a high level of regulatory scrutiny under ASIC, providing robust protections including a compensation scheme for broker insolvency. Similarly, clients under the British Virgin Islands entity are regulated by the FSC, offering a basic level of oversight and protection mechanisms.

To summarize, MultiBank Group is considered trustworthy and stable due to the following factors:

  • Nearly two decades of operating history
  • Multi-asset broker
  • All entities segregate client funds
  • All entities offer negative balance protection
  • Regulation by top-tier authorities (ASIC, FMA) and an offshore authority (FSC)
  • Membership in industry bodies and adherence to high standards of client protection

Commission and Fees

MultiBank Group offers a transparent and competitive commission and fee structure. The broker primarily operates on a spread-based model, where traders pay the difference between the bid and ask prices. Additionally, MultiBank Group offers different account types, each with varying spreads and commissions to cater to different trading strategies and preferences.

Commission and Fees Overview

  • Spread-Based Trading: Competitive spreads with no additional commission on most trades.
  • Variable Spreads: Spreads may widen during high market volatility or specific conditions.
  • Swap Rates: Overnight positions incur swap rates, which vary by currency pair and direction of the trade.
  • Account Types: MultiBank Group provides different account types, including Standard, Pro, and VIP, each with specific trading conditions and fee structures.
  • Transparency: Detailed fee information is provided on the MultiBank Group website, ensuring traders are well-informed.

Deposit & Withdrawal Options

MultiBank Group offers a diverse range of deposit and withdrawal options to cater to its global clientele. Traders can fund their accounts and withdraw profits using various methods, including bank transfers, credit/debit cards, and electronic payment systems. These options provide flexibility and convenience, allowing traders to choose the method that best suits their preferences and location.

Bank Transfers: MultiBank Group supports both local and international bank transfers, enabling traders to deposit and withdraw funds directly from their bank accounts. While bank transfers may take longer to process compared to other methods, they are a reliable option for larger transactions and international transfers.

Credit/Debit Cards: Traders can use major credit and debit cards, such as Visa and Mastercard, to fund their MultiBank Group accounts instantly. This option is convenient for smaller deposits and provides quick access to trading funds.

Electronic Payment Systems: MultiBank Group supports various electronic payment systems, including Skrill, Neteller, and FasaPay, among others. These e-payment options offer instant deposits and withdrawals, making them ideal for traders who prioritize speed and efficiency.

Cryptocurrency Deposits: Additionally, MultiBank Group accepts cryptocurrency deposits, allowing traders to fund their accounts using popular cryptocurrencies like Bitcoin and Ethereum. This option appeals to traders who prefer the security and anonymity of blockchain transactions.

Low Fees and Fast Processing: MultiBank Group aims to provide cost-effective deposit and withdrawal solutions, with minimal fees and fast processing times. However, traders should review the specific fees and processing times associated with each payment method, as they may vary depending on the chosen option and the trader’s location.

In summary, MultiBank Group’s wide range of deposit and withdrawal options, coupled with its commitment to low fees and fast processing times, ensures a seamless and convenient experience for traders worldwide.

Tradable Instruments

MultiBank Group offers a diverse range of tradable instruments across multiple asset classes to meet the needs of traders with varying strategies and preferences. These include:

Forex (FX) Pairs: Traders can access a wide range of major, minor, and exotic currency pairs, allowing participation in the global forex market with competitive spreads and fast execution.

Commodities: MultiBank Group provides a selection of popular commodities such as gold, silver, crude oil, natural gas, and other metals and energies. This allows traders to diversify their portfolios and hedge against inflation or geopolitical risks.

Indices: Trading is available on major stock indices from around the world, including the S&P 500, NASDAQ, FTSE 100, DAX 30, and Nikkei 225. This enables speculation on the performance of global equity markets.

Shares (Stocks): Traders can access a broad range of individual stocks from leading companies listed on major stock exchanges. This allows them to trade shares of companies they are familiar with or believe have growth potential.

Cryptocurrencies: Popular cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and more are available for trading, providing exposure to the emerging asset class of digital currencies.

Bonds: MultiBank Group offers trading in government and corporate bonds, allowing traders to invest in fixed-income securities and diversify their portfolios with relatively low-risk assets.

Futures: Traders can access futures contracts on commodities, indices, and other assets, allowing them to speculate on the future price movements of these instruments.

What are Futures?

Futures are financial contracts that obligate the buyer to purchase, and the seller to sell, an asset at a predetermined future date and price. These contracts are standardized and traded on exchanges, making them a popular instrument for hedging and speculation in various markets.

What Can You Trade with MultiBank Group?

Asset ClassTradables
Forex MajorEUR/USD, GBP/USD, USD/JPY
Forex MinorEUR/CHF, CAD/JPY, GBP/AUD
IndicesNASDAQ, US30, S&P500
CryptocurrenciesBitcoin, Ethereum, Stellar
CommoditiesGold, Silver, WTI Crude Oil
SharesApple, Tesla, Amazon, NVIDIA, Meta
MetalsGold, Silver
BondsU.S. Treasury Bonds, Euro Bund
CFDsOver 3,120 different contracts

MultiBank Group offers a comprehensive selection of over 20,000 trading instruments, including more than 55 forex currency pairs, 73 indices, 30 bonds, and numerous commodities and cryptocurrencies. Their platforms support MetaTrader 4 and MetaTrader 5, providing tight spreads and high leverage up to 1:500, along with features such as social trading and multilingual customer support​.

Account Types

MultiBank Group offers several account types tailored to different trading needs:

  • ECN Pro Account: Suitable for beginners, with no commissions and competitive spreads.
  • MultiBank Pro Account: Ideal for experienced traders, offering tighter spreads and a small commission per trade.
  • Standard Account: Designed for regular traders, providing balanced trading conditions with no commissions.
  • Maximus Account: Designed for high-volume traders, offering the lowest spreads and commissions.
  • Islamic Account: Sharia-compliant trading with no interest or swap charges.

Registration and Account Opening

Opening an account with MultiBank Group is a straightforward process:

  1. Visit the MultiBank Group website and click “Open Account.”
  2. Complete the online registration form with personal details.
  3. Verify your email address and phone number.
  4. Submit required identification documents for KYC verification.
  5. Fund your account using the preferred deposit method.

Restricted Countries

MultiBank Group does not accept clients from several jurisdictions, including the United States, Canada, Japan, and North Korea, due to regulatory restrictions.

Trading Platforms

MultiBank Group provides access to MetaTrader 4 (MT4) and MetaTrader 5 (MT5), two of the most popular trading platforms globally. These platforms offer:

  • Advanced Charting Tools: Wide range of technical indicators and analysis tools.
  • Automated Trading: Support for Expert Advisors (EAs) and algorithmic trading.
  • Mobile Trading: Apps for iOS and Android devices.
  • User-Friendly Interface: Intuitive and easy to navigate.

Key Aspects of the Platform

  • Advanced Charting Tools: Comprehensive set of technical indicators and drawing tools.
  • Automated Trading: Full support for EAs and custom indicators.
  • Mobile Trading: Seamless trading on mobile devices.
  • User-Friendly Interface: Designed for traders of all levels.

Research and Education

MultiBank Group is dedicated to providing traders with a robust set of research and educational resources to empower them at every stage of their trading journey. The platform offers a comprehensive range of tools, analysis, and educational materials designed to enrich traders’ knowledge and enhance their decision-making abilities.

Research

Traders on MultiBank Group have access to a wealth of research resources, including:

  • Market Analysis: Daily and weekly market analysis reports covering major financial instruments.
  • Technical Analysis: In-depth technical analysis reports providing insights into price movements and trends.
  • Economic Calendar: A detailed calendar of upcoming economic events and their potential impact on the markets.
  • News Feed: Real-time news updates from leading financial news sources.

Education

MultiBank Group offers a robust suite of educational resources aimed at helping traders of all skill levels:

  • Webinars: Regular webinars hosted by industry experts covering a variety of trading topics.
  • Tutorials: Video tutorials and step-by-step guides on using the trading platforms and implementing various trading strategies.
  • Ebooks: Comprehensive ebooks on forex and CFD trading, risk management, and market analysis.
  • Blog: Informative blog posts discussing market trends, trading strategies, and industry news.

FAQs

Is MultiBank Group regulated?
Yes, MultiBank Group is regulated by the Australian Securities and Investments Commission (ASIC), the German Federal Financial Supervisory Authority (BaFin), the Spanish National Securities Market Commission (CNMV), the Cayman Islands Monetary Authority (CIMA), and other regulatory bodies.

What trading platforms does MultiBank Group offer?
MultiBank Group offers MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms.

What is the minimum deposit required to open an account with MultiBank Group?
The minimum deposit required is $50.

Does MultiBank Group offer a demo account?
Yes, MultiBank Group offers a demo account for traders to practice and familiarize themselves with the platform.

What types of accounts are available at MultiBank Group?
MultiBank Group offers ECN Pro, MultiBank Pro, Standard, Maximus, and Islamic accounts.

Customer Support

MultiBank Group prioritizes customer satisfaction by offering comprehensive support services to assist traders with their inquiries, technical issues, and account-related queries. The broker provides various communication channels to ensure that traders can access assistance in their preferred method.

Live Chat: MultiBank Group offers live chat support, allowing traders to connect with customer support representatives in real-time. Accessible through the MultiBank Group website and trading platforms, the live chat feature provides prompt responses to questions and concerns, facilitating efficient issue resolution.

Email Support: Traders can reach out to MultiBank Group customer support via email. The broker provides dedicated email addresses for different types of inquiries, including technical support, account verification, and general inquiries. The email support team aims to respond promptly and provide detailed assistance to traders’ concerns.

Phone Support: MultiBank Group offers phone support during business hours, enabling traders to communicate directly with support agents. The phone numbers for MultiBank Group customer support are available on the broker’s website, allowing traders to discuss their issues or questions in detail with knowledgeable support agents.

FAQs and Knowledge Base: MultiBank Group maintains an extensive FAQ section and knowledge base on its website, covering various topics related to trading, account management, and platform features. Traders can find answers to common questions and solutions to issues by browsing through the FAQs and articles, facilitating self-help and troubleshooting.

Overall Impression

MultiBank Group demonstrates a commitment to providing excellent customer support services to its clients. With multiple channels of communication, including live chat, email, and phone support, traders can access assistance conveniently. The prompt and effective customer support contribute to enhancing the overall trading experience, fostering trust and confidence in MultiBank Group’s services.

Conclusion

MultiBank Group stands out as a reliable and competitive broker in the forex and CFD trading industry. With a strong regulatory framework, competitive trading conditions, advanced platforms, and extensive educational resources, MultiBank Group is well-suited for traders of all experience levels. Whether you are a beginner looking to start your trading journey or an experienced trader seeking advanced tools and tight spreads, MultiBank Group offers a robust and secure trading environment.

Information and Features

Trading Features

Trading FeaturesDetails
🚫 OCO OrdersNo
✅ Offers HedgingYes
✅ Automated TradingYes
🚫 API TradingNo
✅ Guaranteed Stop LossYes
✅ Guaranteed Limit OrdersYes
✅ Guaranteed Fills / LiquidityYes
✅ Economic calendarYes
✅ Trading From ChartYes
✅ One-Click TradingYes
✅ Expert AdvisorYes
✅ Social TradingYes
🚫 AutochartistNo
✅ Trading SignalsYes

Further Information

Further InformationDetails
🌐 Platform LanguagesPortuguese, Chinese, Arabic, Hindi, Thai, Korean, Vietnamese, Ukrainian, English, French, Spanish, Japanese, Bengali, Indonesian
🕒 24 Hours SupportYes
🕒 Support During WeekendsYes
💬 Live ChatYes
📰 Daily Market CommentaryYes
📰 News (Top-Tier Sources)Yes
🚫 WebinarsNo
🚫 Deposit FeeNo
🚫 Withdrawal FeeNo
🚫 Inactivity FeeNo
🚫 Publicly TradedNo
🔢 Number Of EmployeesN/A
🚫 Restricted CountriesN/A
💰 CryptoEthereum, Bitcoin, Litecoin, Bitcoin Cash, Ripple
💼 ProductsCurrencies, Stocks, Crypto, Indices, Commodities
🎮 Demo AccountYes
📞 Customer Support QualityGenerally rated highly by users for responsiveness and helpfulness
📚 Educational ResourcesOffers a range of educational materials including tutorials, articles, and webinars
📊 Research ToolsProvides comprehensive market analysis tools, including technical indicators and trading signals
📱 Mobile TradingOffers mobile trading apps for iOS and Android with excellent performance and usability
🔒 Security MeasuresImplements strong security protocols including SSL encryption and two-factor authentication
🎉 Trading Contests/PromotionsOccasionally runs trading contests and promotional offers for clients
🤝 Community and Social FeaturesProvides a social trading platform and community forums for traders to interact and share insights
💻 Platform Stability and UptimeKnown for stable trading platforms with minimal downtime and interruptions

Contact Information

Contact InformationDetails
📧 Emailsupport@multibankfx.com
📞 Phone+61 (0)2 8014 4280 (Australia) <br> +44 (0)20 3389 4269 (United Kingdom)
📱 WhatsAppN/A
📱 ViberN/A
💬 Live ChatAvailable on the MultiBank Group website
🌐 Websitewww.multibankfx.com
🏢 Headquarters2/2 Endeavour House, 78 Stafford Road, Henderson, Auckland, 0612, New Zealand